This Privacy Policy explains how pathorbitto ("we", "us", "our") collects, uses and protects personal data when you visit our website at pathorbitto.skin or submit an enquiry through our contact form.
We are committed to handling your personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
pathorbitto is a commercial cleaning business operating in Birmingham and the wider West Midlands. Our registered address is Unit 14, Meridian Trade Park, Aston Lane, Birmingham, B6 6QA, United Kingdom.
2. What personal data we collect
We collect personal data only where you voluntarily provide it to us. This occurs when you submit our contact form. The data we may collect includes:
- Your full name
- Your email address
- Your telephone number (if provided)
- The name of your organisation or premises
- Your premises location
- The content of your enquiry message
We do not collect any special category data (such as health information) through this website. We do not collect payment information.
3. How we use your personal data
We use the personal data you submit to:
- Respond to your enquiry about cleaning services
- Discuss and agree a cleaning arrangement with you
- Maintain records of our communications for the purpose of managing the business relationship
We do not use your personal data for marketing purposes without your explicit consent. We do not sell, rent or share your personal data with third parties for their own marketing purposes.
4. Lawful basis for processing
We process your personal data on the following lawful bases under UK GDPR:
- Legitimate interests — to respond to your enquiry and to manage a potential or existing business relationship.
- Contractual necessity — where processing is necessary to take steps prior to entering into a contract or to perform a contract with you.
5. How long we keep your data
We retain enquiry and contact data for up to three years from the date of last contact, unless a longer retention period is required for legal or contractual reasons. Data that is no longer required for the purpose for which it was collected is securely deleted or anonymised.
6. Cookies and website data
Our website uses cookies. For full details of how we use cookies and your choices, please read our Cookie Policy.
7. Third-party services
This website is hosted on third-party infrastructure. Our hosting provider may process certain technical data (such as IP addresses and access logs) as part of providing the hosting service. We do not currently use any analytics, advertising or tracking third-party services on this website.
8. Your rights
Under UK GDPR you have the following rights in relation to your personal data:
- Right of access — to request a copy of the personal data we hold about you.
- Right to rectification — to request that we correct inaccurate or incomplete data.
- Right to erasure — to request that we delete your personal data where there is no longer a lawful basis for processing it.
- Right to restrict processing — to request that we limit how we use your data in certain circumstances.
- Right to object — to object to processing based on legitimate interests.
- Right to data portability — to receive your data in a structured, commonly used format where processing is based on consent or contract.
To exercise any of these rights, please contact us using the details below. We will respond within one month.
9. Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK data protection authority. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
10. Contact us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
pathorbittoUnit 14, Meridian Trade Park
Aston Lane
Birmingham
B6 6QA
United Kingdom
Or use our contact form to send us a message.
11. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of the page indicates when the policy was last reviewed. We encourage you to check this page periodically.